Refund Policies
At Vastramay, we are committed to providing high-quality products and ensuring customer satisfaction. Our easy returns and exchanges ensure a stress-free shopping experience. Here’s a guide to our policis
- Refunds are processed within 7 business days once the return passes our quality check.
- The amount will be credited back to your original payment method.
- If an item ordered by you arrives in a damaged or defective state, we’ll send a replacement. If the product you ordered gets out of stock, you’ll get a full refund or the option to choose another product of the same value.
- Refund is only eligible for approved returns & self-return items are required to be informed prior & should be in approved status.
Store Credit
- Store credits are sent to you as a Gift Card Code via email.
- Use it at checkout under ‘Use Discount Code or Gift Card.’
- Valid for 1 year, for one-time use, and cannot be reissued.
Prefer to Ship It Yourself? Send it Here:
📍 Vastramay – Attn: Mohsin
59A, Matheswartala Road, 1st Floor
Opposite Kim Ling Restaurant
China Town, Kolkata, West Bengal – 700046
📞 Phone: 80178 87419
Additional Information
- Color & Embroidery: Due to fabric characteristics, slight variations over time are normal.
- Sizing: Some styles are relaxed, others are fitted-check our size guide to find your perfect match.
- Wash Care: Follow garment wash instructions to keep your outfit looking fresh. By shopping with us, you agree to our Refund, Return & Exchange Policies. We’re here to support you every step of the way! Happy shopping! 💛